ISO/IEC 17025:2017 Quality Manual Template

Overview

This Quality Manual Template provides a solid foundation for developing your laboratory’s management system documentation. It is structured to align with the clauses of ISO/IEC 17025:2017, ensuring you address all mandatory requirements.

What’s Included?

• Scope and References: Sections to define your laboratory’s scope of activities and normative references.
• General Requirements: Policies for impartiality and confidentiality.
• Structural Requirements: Organization charts and definitions of authority and responsibility.
• Resource Requirements: Procedures for personnel, facilities, equipment, metrological traceability, and externally provided products and services.
• Process Requirements: Detailed sections on review of requests, tenders and contracts, method selection and verification, sampling, handling of test items, technical records, evaluation of measurement uncertainty, ensuring the validity of results, reporting results, complaints, and nonconforming work.
• Management System Requirements: Options A and B coverage, including document control, records control, risks and opportunities, improvement, corrective actions, internal audits, and management reviews.

How to Use This Template

1. Download: Click the download link to get the Word document.
2. Customize: Replace the placeholder text (e.g., [Laboratory Name]) with your specific information.
3. Refine: Adapt the policies and procedures to reflect your actual laboratory practices. Do not just copy the standard; describe how you meet the requirements.
4. Review: Have your quality manager and technical management review the manual for accuracy and completeness.
5. Approve: Formally approve and issue the manual as a controlled document.

Key Benefits

• Saves Time: Don’t start from scratch. Use this template to jumpstart your documentation process.
• Ensures Compliance: The structure ensures you don’t miss any critical clauses of the standard.
• Professional Format: A clean, professional layout that is easy to read and navigate.

Note: This is a template and must be customized to your specific organization. Simply filling in the blanks is not sufficient for accreditation. You must ensure your actual practices match what is written in the manual.