ISO/IEC 17020:2012
ISO/IEC 17020:2012 Quality Manual Template
A customizable quality manual template designed for inspection bodies seeking accreditation to ISO/IEC 17020.
Overview
This Quality Manual Template is tailored for Inspection Bodies (Type A, B, or C). It provides the structural framework for your management system, addressing all clauses of ISO/IEC 17020:2012.
Key Sections
- General Requirements: Impartiality, independence, and confidentiality policies.
- Structural Requirements: Administrative requirements, organization and management structure.
- Resource Requirements: Personnel competence, facilities and equipment, subcontracting.
- Process Requirements: Inspection methods, handling items, records, reports, complaints and appeals.
- Management System: Options A and B, document control, internal audits, management review.
Customization Tips
- Define Your Type: Clearly state whether you are a Type A, B, or C inspection body and describe how you meet the independence requirements for that type.
- Scope: Clearly define your scope of inspection (e.g., pressure vessels, lifting equipment, agricultural products).
- Procedures: Reference your specific operating procedures (SOPs) throughout the manual.
Why Use This Template?
- Accreditation Ready: Designed with accreditation assessment in mind.
- Comprehensive: Covers all “shall” requirements of the standard.
- Flexible: adaptable to small or large inspection bodies.