ISO/IEC 17020:2012

Inspection Personnel Record & Competence Matrix

A template to track qualifications, training, authorizations, and monitoring of inspection personnel.

Overview

Clause 6.1 of ISO/IEC 17020 requires inspection bodies to define competence requirements and monitor their personnel. This Excel template helps you manage these records effectively.

Features

  • Personnel Profile: Basic details, education, and professional qualifications.
  • Competence Matrix: Map inspectors against specific inspection categories/methods.
  • Training Log: Record internal and external training, including dates and evidence.
  • Authorization Record: Formally authorize inspectors to perform specific tasks.
  • Monitoring Log: Track on-site witnessing and other monitoring activities required by Clause 6.1.8.

Importance of Monitoring

The standard requires that each inspector is observed on-site (unless there is sufficient supporting evidence otherwise). This log helps you ensure no one falls through the cracks and that your monitoring program is robust.