ISO/IEC 17025:2017

ISO 17025 Management Review Agenda & Minutes

A template ensuring all mandatory inputs of Clause 8.9 are discussed and recorded.

Overview

ISO 17025 has specific requirements for management review inputs that differ slightly from ISO 9001. This template covers them all.

Agenda Items (Clause 8.9.2)

  1. Changes in internal and external issues.
  2. Fulfillment of objectives.
  3. Suitability of policies and procedures.
  4. Status of actions from previous management reviews.
  5. Outcome of recent internal audits.
  6. Corrective actions.
  7. Assessments by external bodies (Accreditation Body).
  8. Changes in the volume and type of work or in the range of laboratory activities.
  9. Customer and personnel feedback.
  10. Complaints.
  11. Effectiveness of any implemented improvements.
  12. Adequacy of resources.
  13. Results of risk identification.
  14. Outcomes of the assurance of the validity of results.
  15. Other relevant factors (e.g., monitoring activities and training).

Outputs (Clause 8.9.3)

Record decisions related to:

  • Effectiveness of the management system.
  • Improvement of laboratory activities.
  • Provision of required resources.
  • Any need for change.